The purpose of the MHHS Migration Phase is to complete the Meter Point Administration Number (MPAN) migration to the new settlement arrangements fairly, in line with the baselined Programme plan, and so as not to adversely impact the industry or consumers.

This phase is complex and we are working to a fixed timeline and within a finite migration capacity. This is so that the legacy settlement arrangements are not maintained for longer than is necessary, which would have significant cost implications. We also need to successfully manage the migration activity within existing capacity constraints, so ensuring fair allocation across the industry throughout this phase is key to working as flexibly as possible, in line with any scheduling constraints.

To manage these complexities and to set the Migration phase up for success, the Programme is developing a Migration Framework which will be agreed by industry and will guide the Migration Control Centre activities. This framework will set out the migration process and governance. For more information on this framework and the governance arrangements, please visit the MHHS Migration Framework page of this website

The technical processes by which the migration will take place are outlined in the suite of Migration Design Artefacts which are available on the Migration Design page of this website. Participants should familiarise themselves with these Artefacts, as these are the processes that participants will need to follow to successfully migrate their portfolios into the new MHHS arrangements. 

To understand more about Migration, participants can attend the Migration Working Group (MWG). Please email [email protected] if you would like to join MWG.

If you have any questions about Migration, please email [email protected]

Where can I find more information?

You can view specific information and documents on the following, by clicking on the links below:

If you have any questions, please email the Migration team at [email protected]